Amazon’s CEO announced during the company’s earnings call that all of its divisions are focused on artificial intelligence.
At the company’s second-quarter earnings call, Amazon CEO Andy Jassy said that each of the retail giant’s internal businesses is “developing multiple AI models.”
Through its AWS platform, Amazon provides infrastructure and services to customers that power artificial intelligence applications, and according to a report by The Verge, Jassi spoke about this during the meeting. He also emphasized the importance of artificial intelligence in the entire company and said:
“Artificial intelligence is helping us to be more cost-effective and simpler in the way we run our various operations and businesses, and is even at the heart of the customer experience. This technology is present in stores, in the AWS business, in advertising, in all devices and in general in every part
of us. It will be at the heart of what we do and a significant investment and focus for our [future].”
Improving Alexa capabilities with artificial intelligence?
However, we can expect Amazon to unveil new AI initiatives in the near future. Currently, the company is scheduled to hold an event on September 20 to introduce its upcoming devices, where we may also see AI-based improvements to Alexa’s voice assistant.
A report from earlier this year stated that Amazon is apparently building an artificial intelligence chatbot for search.
Jassi was not the only CEO who mentioned the importance of artificial intelligence in his earnings report. Apple CEO Tim Cook also said in his meeting that artificial intelligence and machine learning are “built into virtually every product we make.” Alphabet CEO Sundar Pichai also called Google’s new search engine productivity experience “the next big evolution in search.”